Refund policy
Thank you for choosing IGNI-Academy, built by Ignitech.ma. We strive to deliver high-quality, actionable education in the fields of AI agents, e-commerce, digital marketing, and brand automation. Due to the nature of our digital course content, we have implemented the following refund policy to ensure fair use and protect the integrity of our educational material.
All sales are final once you gain access to any course or module on IGNI-Academy. Digital course materials cannot be "returned", and therefore, we do not offer refunds after enrollment . By purchasing a course, you confirm that you understand and accept this policy .
In rare and exceptional cases, such as a technical error during purchase or accidental double payment, we may consider a refund within 48 hours of the transaction. Proof of the issue must be submitted to [email protected] for review .
If approved, the refund will be processed back to the original payment method within 7 business days .
Course enrollments are strictly non-transferable. You may not share your login credentials or transfer your access to another individual under any circumstances .
IGNI-Academy reserves the right to cancel or postpone any course at its discretion. In such cases, enrolled students will be notified in advance, and full refunds will be issued where applicable .
To prevent abuse and unauthorized sharing of course materials, we monitor user activity for signs of misconduct. If we detect suspicious behavior — including but not limited to:
...we reserve the right to suspend your account and deny any refund requests .
If you believe you qualify for an exception under our refund policy, please contact us directly at:
???? [email protected]
Please include the subject line: "Refund Request - [Your Order ID]" and provide all relevant details so we can review your case promptly.
Designed for entrepreneurs, marketers, and innovators who want to master the tools shaping the future of business — AI agents, automation systems, and high-impact digital and social media marketing strategies. We're leveraging artificial intelligence to create self-driving workflows, scale e-commerce brands, and automate business processes with precision and purpose.